What type of services does www.kidzherald.com offer?
- Little Planet (Monthly)
- New Kidz Herald (Fortnightly)
Answer. Through its publications for students of different age groups, www.kidzherald.com provides meaningful “Edutainment” to kids. Our publications include:
I want to change my email address and password. Please help.
Answer. Any registered user of kidzherald.com can change their password and email address in the login section. Change your identifiers as you wish.
How soon will my services get activated?
Answer. The package will be activated immediately if you use the online payment facility while using your credit card, debit card or internet-enabled account. In the case of other modes of payment, the services will be activated after the payment is received.
What payment modes are available if I wish to subscribe to any product?
Answer. Pay Online Credit Card/ Debit Card/ Net banking or Mobile Payments: Pay online in Indian Rupees. Select the service you wish to avail and click on “Subscribe“. Select the product, enter your card details or account details on the subsequent page on the payment gateway and submit the details. Paying through your credit/debit card and Internet bank account is completely safe at kidzherald.com. Successful payments will be activated immediately, whereas products for other payment types will be activated only after receiving the payment.
Cheque/DD: Simply draw a Cheque/Demand Draft in favour of “Impact Media Private Limited” payable at Kanpur(U.P). You can send it to our Kanpur Office. Please mention order-id, username and contact details on the back of your cheque.
How secure is the payment that I make through your website?
Answer. We are using a payment gateway powered by EBS, which is very secure. As an additional security measure, you must enter a password after entering your credit/debit card details.
Are there any extra costs other than the subscription fee?
Answer. No extra charges. kidzherald.com assures that the price(s) quoted on the website is final, with all taxes and charges included.
Will I have to pay additional service tax over the price quoted?
Answer. No, the price quoted is inclusive of all taxes.
If I need help with the kidzherald portal, whom do I contact and how?
For all issues and information, please get in touch with Kidz Herald by sending us an e-mail at info@kidzherald.com or call us at +91 -7080205497, 7080205499, 9935509300
Is the newspaper monthly?
Answer. New Kidz Herald is a fortnightly publication (twice in 1 month), and Little Planet is distributed monthly.
The newspaper is for what age groups?
Answer. We encourage readers of all ages. However, Little Planet is designed for young kids between 4 and 7 years old. Kidz Herald is customised for young adults (8 years and above).
How many days will it take to deliver my product?
Answer. On purchasing a subscription, you would find multiple shipping options, of which you can choose one. Upon the order’s completion, the shipping choice could not be changed. Each mode costs different and would have another period for delivery.
How can I give feedback about the website?
Answer. You can mail us at info@kidzherald.com with your feedback and suggestions.
How soon the services get deactivated?
Answer. Each subscription is provided on an annual basis. Services would lapse upon delivery of the final issue. To restart the services, you must subscribe to the newspaper again.
Can you refund my money?
Answer. kidzherald.com wishes to inform its users/customers that we cannot offer any refund once an item is shipped. Refunds are strictly company policy, and any such claims will be granted entirely at the free will of the company management.
I was billed twice – I received 2 emails from the merchant.
Answer. Make sure that these charges have different order IDs. If it is so, contact us via mail or contact no. You can also contact your bank.
For direct-to-school bulk subscriptions, e-mail info@kidzherald.com.
